OUR POLICIES

Terms and Conditions

Welcome to American Institute of Safety Professionals USA. These Terms and Conditions outline the rules and regulations for the use of our website, located at www.amiosp.com. By accessing or using this website, you agree to comply with these terms. These terms apply to all visitors, users, and others who access or use the site, including but not limited to businesses, individuals, and students in the United States of America.

Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on this website are owned by American Institute of Safety Professionals LLC or licensed by third parties. This includes but is not limited to text, graphics, images, videos, software, and design. You may not reproduce, distribute, or use any content from our website without prior written permission from American Institute of Safety Professionals LLC. All rights reserved.

User Responsibilities

By using our website, you agree to:

• Provide accurate and up-to-date information if creating an account.

• Use the website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by others.

• Not engage in any prohibited activities, including but not limited to spamming, uploading harmful content, attempting to hack or compromise the security of the website, or using the website in a manner that damages or disrupts our service.

We reserve the right to terminate your access if you violate these terms.

Payment and Billing

For paid services offered on our website, the following applies:

• Payments must be made using accepted payment methods, which may include credit card, PayPal, or other electronic payment methods as stated at the time of purchase.

• Fees are billed on a one-time basis. You are responsible for ensuring that payment information is up to date.

• Refunds, if applicable, will be processed according to our Refund and Cancellation Policy. Please refer to our Refund and Cancellation Policy for more details.

Disclaimers

The content provided on this website is for informational and educational purposes only. While we strive to ensure accuracy, American Institute of Safety Professionals LLC makes no guarantees or warranties regarding the completeness, reliability, or accuracy of the information. You use this website and its content at your own risk.

Limitation of Liability

American Institute of Safety Professionals LLC is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of, or inability to use, our website. This includes but is not limited to loss of data, loss of profits, or any other damages.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the United States of America.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated date. Continued use of the website following the posting of changes indicates your acceptance of those changes.

Termination

We may terminate or suspend access to our website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the website will cease immediately.

Data Privacy and Cookies

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data. Our website uses cookies to enhance user experience, analyze site usage, and assist in our marketing efforts. By using our site, you agree to the use of cookies as described in our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by American Institute of Safety Professionals LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that American Institute of Safety Professionals LLC shall not be responsible for any loss or damage caused by your use of any such content or services.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Quality Assurance Policy

At American Institute of Safety Professionals LLC, we are committed to delivering the highest standards of quality in all our services, training programs, certifications, and resources. Our goal is to continuously improve the quality of our offerings to meet and exceed the expectations of our clients, stakeholders, and regulatory bodies. This Quality Assurance Policy outlines the framework we have established to ensure that quality remains at the forefront of everything we do.

Purpose

The purpose of this Quality Assurance Policy is to:

• Define AISP’s commitment to providing high-quality services and training programs that meet the needs of our clients.

• Establish a framework for setting, reviewing, and achieving quality objectives.

• Ensure compliance with applicable regulations, standards, and best practices in the field of occupational safety and health.

• Promote a culture of continuous improvement through regular monitoring, evaluation, and stakeholder feedback.

Scope

This policy applies to all services provided by AISP, including but not limited to:

• Training programs and certification services.

• Safety consultancy and advisory services.

• Educational resources, materials, and online content.

• Customer support and post-certification services.

Quality Objectives

To fulfill our commitment to quality, AISP has established the following quality objectives:

• Client satisfaction. Ensure that all services and programs are designed to meet or exceed client expectations.

• Compliance. Adhere to all applicable legal, regulatory, and accreditation requirements related to occupational safety and health education.

• Continuous improvement. Regularly evaluate and improve our processes, content, and delivery methods to enhance the learning experience.

• Innovation. Incorporate new technologies, methodologies, and best practices to remain at the cutting edge of safety education and training.

• Stakeholder engagement. Actively involve clients, employees, and partners in the quality assurance process to gather feedback and foster collaboration.

Responsibilities

Management Responsibilities

• Senior management is responsible for establishing and promoting the Quality Assurance Policy and ensuring that quality objectives are met.

• Management will allocate sufficient resources, including personnel, equipment, and financial support, to achieve and maintain quality standards.

• Management is responsible for leading the continuous improvement initiatives and ensuring compliance with applicable regulations and standards.

Employee Responsibilities

• All employees are responsible for delivering services in line with the standards outlined in this policy.

• Employees are encouraged to contribute to the improvement of processes and to report any issues that may impact quality.

• Employees will undergo continuous professional development and training to ensure they remain skilled and knowledgeable in their respective fields.

Client Responsibilities

• Clients are expected to provide timely and constructive feedback to help AISP improve the quality of its services.

• Clients are encouraged to actively engage in training programs, assessments, and certification processes to achieve the desired outcomes.

Quality Assurance Framework

To achieve our quality objectives, AISP follows a structured Quality Assurance framework that includes the following components:

• Planning. Before the launch of any new program or service, we conduct thorough research, identify client needs, and set clear quality standards and objectives.

• Design and development. All training programs, certifications, and resources are designed by subject matter experts, ensuring they are aligned with industry standards and best practices.

• Delivery. We employ qualified trainers, facilitators, and consultants to ensure that services are delivered effectively and professionally.

• Monitoring and evaluation. AISP continuously monitors the effectiveness of its programs through participant feedback, assessments, and audits. Data collected is used to measure performance against quality objectives.

• Continuous improvement. Based on the outcomes of evaluations, we identify areas for improvement and take corrective actions to enhance the quality of our services.

• Client feedback. We actively seek feedback from our clients and use it to adjust and improve our services to better meet their needs.

Compliance and Accreditation

AISP is committed to adhering to all relevant industry standards, legal regulations, and accreditation requirements to ensure the highest levels of quality in our services. Our compliance efforts include:

• Adhering to occupational safety and health standards. Ensuring that our programs and certifications meet the standards set by recognized safety organizations, such as the Occupational Safety and Health Administration and other relevant bodies.

• Accreditation requirements. Where applicable, we seek accreditation from recognized certification bodies to validate the quality and rigor of our training programs and services.

• Regulatory compliance. Ensuring that all services are delivered in accordance with applicable local, national, and international laws governing health and safety.

Training and Professional Development

To maintain high standards of quality, AISP invests in the continuous training and development of its staff. This includes:

• Ongoing professional training. Providing employees with access to professional development opportunities to enhance their skills and expertise in safety management, education, and client service.

• Performance appraisals. Regularly assessing employee performance to ensure alignment with quality standards and identifying areas for growth and improvement.

• Knowledge sharing. Encouraging a culture of knowledge sharing, where employees collaborate and share best practices with one another to improve service delivery.

Documentation and Record-Keeping

AISP ensures that all quality-related activities, including audits, client feedback, evaluations, and corrective actions, are documented and maintained. These records allow us to:

• Track performance over time and assess the effectiveness of quality initiatives.

• Demonstrate compliance with industry standards and regulations.

• Identify trends and areas for improvement based on historical data.

Review and Continuous Improvement

This Quality Assurance Policy will be reviewed annually or as required to ensure that it remains relevant and effective. Any changes or updates will be communicated to all stakeholders. We are committed to continuously improving our quality management system by:

• Analyzing performance data and feedback to identify areas for improvement.

• Implementing new technologies and methods to enhance service delivery.

• Engaging employees and clients in discussions about quality and improvement opportunities.

Client Feedback and Complaints

We value feedback from our clients and use it to improve the quality of our services. Clients are encouraged to provide feedback at any stage of their engagement with AISP. In the event of a complaint, AISP will:

• Investigate the complaint thoroughly and fairly.

• Take appropriate corrective actions where necessary.

• Communicate the outcome of the investigation to the client within a reasonable timeframe.

Clients can submit feedback or complaints through:

• Email: info@amiosp.com

• Phone: +1 689 286 3561

• Contact form: https://amiosp.com/contact-us

Policy Availability

This Quality Assurance Policy is publicly available to all clients, employees, and stakeholders on our website, www.amiosp.com. We encourage all stakeholders to familiarize themselves with our commitment to quality and their role in upholding it.

Contact Information

If you have any questions or concerns about this Quality Assurance Policy, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Data Protection Policy

At American Institute of Safety Professionals LLC, we are committed to safeguarding the personal data entrusted to us by our customers, employees, and other stakeholders. This Data Protection Policy outlines how we collect, store, process, and protect personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and other relevant privacy regulations. This policy applies to all personal data collected and processed by AISP, regardless of the method of collection and the data subject’s location.

Purpose of the Policy

The purpose of this Data Protection Policy is to ensure that:

• Personal data is processed lawfully, fairly, and transparently.

• Personal data is collected for specific, legitimate purposes and not processed further in ways that are incompatible with those purposes.

• The personal data we collect is accurate, up to date, and retained only for as long as necessary.

• Personal data is processed in a manner that ensures its security.

We comply with all relevant data protection regulations and ensure that personal data is processed with respect to the rights of data subjects.

Definition of Personal Data

Personal data refers to any information that can identify an individual, either directly or indirectly, including but not limited to:

• Name

• Email address

• Phone number

• Physical address

• Payment details

• IP address

• Identification numbers or other personal identifiers

Principles of Data Processing

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency. We process personal data in a legal and fair manner and ensure transparency by informing data subjects about how their data is collected, processed, and protected.

• Purpose limitation. We collect personal data only for specified, legitimate purposes and do not process it in any manner incompatible with those purposes.

• Data minimization. We collect only the data that is necessary for the specific purposes of processing.

• Accuracy. We take reasonable steps to ensure that personal data is accurate, complete, and up to date.

• Storage limitation. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

• Integrity and confidentiality. We implement appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

• Accountability. We take responsibility for adhering to these principles and are prepared to demonstrate compliance with this policy.

Lawful Basis for Processing Personal Data

We ensure that personal data is processed only when there is a lawful basis to do so. The lawful bases for processing include:

• Consent. Where the data subject has given clear and explicit consent for processing their personal data for specific purposes.

• Contract. Where the processing is necessary to fulfill a contract or to take steps prior to entering a contract.

• Legal obligation. Where processing is necessary to comply with legal obligations.

• Legitimate interests. Where processing is necessary for the legitimate interests of AISP, provided those interests are not overridden by the data subject’s rights.

• Vital interests. Where processing is necessary to protect someone’s life.

• Public task. Where processing is necessary for the performance of a task carried out in the public interest.

Data Collection and Use

We collect and use personal data for the following purposes:

• To provide our services, including safety training programs, certifications, and related resources.

• To manage customer relationships, including responding to inquiries, processing transactions, and maintaining accounts.

• To communicate with users about updates, news, and promotional offers related to our services.

• To comply with legal obligations and protect our legitimate business interests.

Personal data is collected through various methods, including online forms, email communications, direct interactions, and website cookies.

Data Sharing and Disclosure

AISP will not sell or share personal data with third parties for marketing purposes without explicit consent. However, we may share personal data with third parties in the following cases:

• Service providers. We may share personal data with third-party service providers, such as payment processors, hosting providers, and IT service providers, to assist in delivering our services. These third parties are required to process the data in accordance with our instructions and applicable data protection laws.

• Legal requirements. We may disclose personal data to comply with a legal obligation, court order, or other legal process.

• Business transfers. In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the new entity as part of the transaction, in compliance with applicable laws.

Data Security

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures. These measures include, but are not limited to:

• Encryption of personal data both in transit and at rest.

• Access controls to ensure that only authorized personnel can access personal data.

• Regular security assessments and audits to ensure compliance with security policies and procedures.

• Secure storage of personal data on servers protected by firewalls, encryption, and other security mechanisms.

Despite these efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the data is no longer required, it will be securely deleted or anonymized.

Certification records are retained on a longer basis than general enquiry data, because a credential must remain verifiable for the benefit of the learner and of the employers and regulators who rely on it.

Data Subject Rights

Data subjects have the following rights regarding their personal data:

• Right to access. You have the right to request a copy of the personal data we hold about you.

• Right to rectification. You have the right to request corrections to any inaccurate or incomplete personal data.

• Right to erasure, also known as the right to be forgotten. You can request the deletion of your personal data under certain circumstances.

• Right to restrict processing. You have the right to request that we limit the processing of your personal data.

• Right to data portability. You can request to receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.

• Right to object. You have the right to object to the processing of your personal data, including processing for direct marketing purposes.

• Right to withdraw consent. If the processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@amiosp.com. We will respond to your request in accordance with applicable data protection laws.

International Data Transfers

If personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms to protect the data.

Breach Notification

In the event of a data breach that poses a risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk, we will also inform the affected individuals without undue delay.

Changes to this Data Protection Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect personal data.

Contact Information

If you have any questions or concerns about this Data Protection Policy, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Refund and Cancellation Policy

Refund and Cancellation Policy for Digital Certifications and Online Courses.

1. Returns and Exchanges

Digital components. All course access, digital certificates, wallet cards, and transcripts are digital products. Returns and exchanges are not accepted on digital components.

Physical components. Printed hard bound certificates are produced individually and personalised to the named learner. They are therefore not eligible for return or exchange on the grounds of change of mind. The remedies available for physical credentials are limited to those set out in Section 7.6 (Loss or Damage in Transit) of our Certification Terms and Conditions.

Courier charges. Courier charges are non-refundable once a consignment has been dispatched. Where an order is cancelled before dispatch, any courier charge already collected is refunded in full.

2. Refund Policy

Once course access has been granted, no refunds will be issued except as set out in Sections 1 and 3 of this policy. This includes but is not limited to:

• Change of mind

• Failure to complete the course

• Incompatibility with personal schedules

• Non-usage of the course

This policy is in accordance with digital content delivery standards.

3. Exceptional Circumstances

Refunds may only be considered if:

• Payment was duplicated due to a system error

• Access was not granted due to a verified technical fault

All refund requests must be submitted in writing within 7 days of purchase.

4. Course Cancellation by Provider

If a course is cancelled by us before access is granted, a full refund will be issued automatically.

5. Delivery Policy

Digital delivery — all learners

• All course instruction and learning materials are delivered electronically through the student dashboard.

• Course access is typically granted within 0 to 1 business day of payment confirmation.

• Digital certificates, wallet cards, and transcripts are issued electronically upon successful completion.

Physical delivery — Hard Bound Copy purchases only

• Courier charges are additional to the course price and are confirmed before dispatch.

• Production and dispatch are typically completed within 10 to 15 business days of course completion and settlement of the courier charge.

• Transit time varies by destination. Customs duties and import taxes, where applicable, are payable by the recipient.

• Full terms are set out in Section 7 of the Certification Terms and Conditions.

Contact Information

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Health and Safety Policy

At American Institute of Safety Professionals LLC, we are committed to maintaining a safe and healthy working environment for all employees, contractors, customers, and visitors. We recognize that effective health and safety management is fundamental to our business and central to our ethical responsibilities as an organization. This Health and Safety Policy outlines our approach to ensuring that health and safety remain a priority in all aspects of our operations. We are dedicated to complying with applicable health and safety legislation, regulations, and best practices to prevent accidents, injuries, and work-related ill health.

Policy Statement

AISP is committed to:

• Providing a safe and healthy working environment for employees, contractors, customers, and visitors.

• Promoting a proactive safety culture by encouraging collaboration, accountability, and continuous improvement in all health and safety practices.

• Complying with all applicable health and safety laws, regulations, and industry standards.

• Ensuring that employees are trained and equipped with the knowledge, skills, and resources necessary to work safely.

• Regularly reviewing and updating our health and safety policies and procedures to reflect current regulations and best practices.

Responsibilities

Management Responsibilities

• Senior management is responsible for implementing and overseeing this Health and Safety Policy, ensuring that health and safety are integrated into all business activities.

• Management will allocate appropriate resources, including personnel, training, and equipment, to support the implementation of the policy.

• Managers and supervisors are responsible for ensuring compliance with safety regulations, conducting regular safety inspections, and addressing any identified hazards or concerns.

• We will regularly monitor and review health and safety performance to ensure compliance and continuous improvement.

Employee Responsibilities

• Employees have a duty to take reasonable care for their own health and safety, as well as the safety of others who may be affected by their actions or omissions.

• Employees must adhere to all health and safety procedures, including wearing personal protective equipment as required, reporting hazards or unsafe conditions, and attending safety training sessions.

• Employees should report any work-related injury, illness, or near-miss incident immediately to their supervisor or manager.

Contractor and Visitor Responsibilities

• Contractors and visitors are expected to comply with our health and safety procedures and any site-specific safety requirements.

• Contractors are required to provide proof of appropriate health and safety certifications and training, where applicable, before commencing work on AISP premises.

Hazard Identification and Risk Assessment

AISP is committed to identifying and controlling workplace hazards that pose a risk to health and safety. We will:

• Conduct regular risk assessments to identify potential hazards and evaluate the likelihood and severity of harm.

• Implement appropriate risk control measures to minimize or eliminate hazards, using the hierarchy of controls: elimination, substitution, engineering controls, administrative controls, and personal protective equipment.

• Ensure that all employees are involved in the risk assessment process, and that they understand the risks and the measures taken to control them.

Emergency Preparedness and Response

AISP will develop and maintain an effective emergency preparedness and response plan to handle any foreseeable emergencies, including fires, medical emergencies, or natural disasters. This plan will include:

• Clearly marked and accessible emergency exits.

• Fire safety procedures and regular fire drills.

• First aid stations and trained first aid responders.

• Procedures for evacuations, emergency communication, and reporting incidents.

• Regular reviews and updates of the emergency response plan to ensure its effectiveness.

Safety Training and Communication

We recognize that training is a vital component of maintaining a safe working environment. To support our health and safety initiatives, AISP will:

• Provide comprehensive safety training to all employees, including induction training for new hires and specialized training for high-risk activities.

• Ensure that employees are aware of the hazards associated with their work and how to manage them safely.

• Communicate health and safety information regularly through meetings, newsletters, signage, and other means.

• Encourage open communication regarding health and safety concerns, allowing employees to report hazards or unsafe practices without fear of reprisal.

Incident Reporting and Investigation

In the event of an accident, injury, or near-miss, AISP will:

• Require immediate reporting of all incidents to management, regardless of the severity.

• Conduct thorough investigations into incidents to determine the root causes and implement corrective actions to prevent recurrence.

• Maintain records of all incidents, injuries, and near-misses for future reference and continuous improvement.

• Use incident data to inform health and safety training, risk assessments, and policy updates.

Personal Protective Equipment

Where hazards cannot be eliminated or adequately controlled through engineering or administrative measures, AISP will provide employees with the necessary personal protective equipment to ensure their safety. This includes:

• Ensuring that equipment is appropriate for the task and in good condition.

• Providing training on the correct use, care, and maintenance of equipment.

• Ensuring that employees wear the equipment at all times when required for their work activities.

Occupational Health

AISP is committed to promoting the health and well-being of its employees. This includes:

• Regular health surveillance for employees engaged in high-risk activities.

• Encouraging good ergonomics and providing safe and comfortable workstations.

• Supporting mental health initiatives and creating a positive work environment.

• Promoting work-life balance to reduce stress and prevent work-related illnesses.

Monitoring and Continuous Improvement

To ensure the effectiveness of our health and safety program, AISP will:

• Regularly review health and safety performance, including incident data, risk assessments, and compliance audits.

• Conduct periodic internal and external safety audits to identify areas for improvement.

• Continuously seek opportunities to enhance our health and safety practices, including the adoption of new technologies, best practices, and regulatory changes.

• Engage with employees, contractors, and other stakeholders to gather feedback on safety initiatives and foster a culture of continuous improvement.

Policy Review

This Health and Safety Policy will be reviewed annually or as needed to reflect any changes in legislation, industry standards, or company operations. Any amendments to the policy will be communicated to all employees and stakeholders.

Contact Information

If you have any questions or concerns about this Health and Safety Policy, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Privacy Policy

At American Institute of Safety Professionals LLC (AISP), your privacy matters to us. This Privacy Policy is a plain-language summary of how we handle the personal information you share with us through our website, student dashboard, and services.

This summary is intended to be readable rather than exhaustive. Our Data Protection Policy is the governing document and sets out our obligations, your rights, and our legal basis for processing in full. Where this summary and the Data Protection Policy differ, the Data Protection Policy applies.

Information We Collect

When you browse our website, enquire about a course, or enrol as a learner, we may collect:

• Identity and contact details, including name, email address, telephone number, and postal address

• Enrolment and account information, including courses purchased, progress, assessment results, certificates issued, and dashboard activity

• Payment information, including billing address and transaction records. Card details are processed by our payment provider and are not stored by us

• Employer or organisation details, where enrolment is arranged through an employer or accredited training provider

• Technical information, including IP address, browser and device type, pages visited, and referring pages, collected through cookies and similar technologies

How We Use It

We use this information to deliver the courses and certifications you have purchased, to maintain your account and issue your credentials, to respond to your enquiries, to process payments, and to meet our legal, regulatory, and accreditation obligations.

Where you have agreed to receive them, we may also send you updates about new courses and offers. You can withdraw that agreement at any time without affecting your access to any course you have purchased.

Sharing Your Information

We do not sell your personal information.

We share it only where necessary: with service providers who help us operate, including payment processors, hosting providers, email delivery services, and couriers where a printed certificate is dispatched; with an employer or accredited training provider where they have arranged and paid for your enrolment; with a person or organisation verifying a credential you have presented to them, limited to confirming its validity; where we are required to by law; and, in the event of a merger or transfer of the business, with the acquiring entity.

Service providers act on our instructions and are not permitted to use your information for their own purposes.

Cookies

We use cookies to keep the site working, to understand how it is used, and, where you have allowed it, for advertising. You can manage your preferences through the cookie settings on our site or through your browser. Our Cookie Policy explains this in detail.

Keeping Your Information

We keep personal information only as long as we need it for the purpose it was collected, or as long as the law and our accreditation obligations require.

Certification records are kept on a longer basis than general enquiry data, because a credential must remain verifiable for the benefit of the learner and of the employers and regulators who rely on it. Retention periods are set out in our Data Protection Policy.

Security

We use encryption in transit and at rest, restrict access to personal data to authorised personnel, and carry out regular security reviews. No system can be guaranteed entirely secure, but we take these obligations seriously and will notify you and the relevant authority where a breach requires it.

Your Rights

You have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, to request deletion in certain circumstances, to restrict or object to how we use it, to receive it in a portable format, and to withdraw any consent you have given.

To exercise any of these rights, contact us at info@amiosp.com. We will respond within the period the applicable law requires. Our Data Protection Policy explains each right in full, including where a right may be limited, for example where we are required to retain certification records.

International Transfers

We may process information outside the country where you are located, including in the United States. Where information is transferred out of the European Economic Area or the United Kingdom, we put appropriate safeguards in place, as described in our Data Protection Policy.

Children

Our courses are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so that we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with an updated effective date, and we encourage you to review it periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Copyright Notice

All content published on this website and across the training platforms operated by American Institute of Safety Professionals LLC (AISP) is protected by copyright law. This notice explains what that content covers, how it may be used, and how to contact us regarding permissions or suspected infringement.

Ownership

Copyright in all material published by AISP is owned by American Institute of Safety Professionals LLC, or is used by AISP under licence from the rights holder. Protected material includes, without limitation:

• Course content, including recorded lectures, presentations, study guides, workbooks, and downloadable resources

• Assessment material, including question banks, examinations, marking schemes, and model answers

• Certificates, wallet cards, transcripts, and their design and layout

• Website text, page copy, articles, blog posts, checklists, and safety guidance documents

• Photographs, illustrations, diagrams, icons, and video content

• The design, layout, structure, and source code of this website and the student dashboard

• Databases, indexes, and compilations of information published by AISP

Nothing on this website transfers any copyright or other right of ownership to a visitor, learner, or accredited training provider.

Permitted Use

Visitors and enrolled learners may:

• View, stream, and read published content for personal reference and study

• Download or print material that AISP has expressly made available for download, for their own individual use

• Quote short extracts for the purpose of review, criticism, comment, news reporting, teaching, or research, provided the extract is clearly attributed to American Institute of Safety Professionals LLC and is not presented as the user’s own work

• Link to pages on this website, provided the link does not imply endorsement, sponsorship, or affiliation that does not exist, and does not present our content within another site’s framing or branding

Prohibited Use

Without prior written permission from AISP, no person may:

• Reproduce, republish, redistribute, or make available any AISP content to the public, whether or not for commercial gain

• Sell, rent, sub-licence, or otherwise commercially exploit AISP content

• Reproduce course material for delivery to third parties, including delivery within an employer organisation, unless covered by a current accredited training provider agreement

• Modify, adapt, translate, or create derivative works from AISP content

• Remove, obscure, or alter any copyright notice, trademark, watermark, or attribution appearing on AISP material

• Share account credentials or distribute downloaded course material to any person who is not the registered learner

• Use automated tools to scrape, harvest, mine, or systematically copy content from this website or the student dashboard

• Use AISP content to train, fine-tune, or evaluate any machine learning or artificial intelligence system

Certificates and Credentials

Certificates, wallet cards, and transcripts issued by AISP are issued to the named learner for the purpose of evidencing their own qualification. A learner may present, share, or reproduce their own credential for employment, regulatory, or professional purposes.

A credential may not be altered in any respect, reproduced on behalf of any other person, or used to create a document that represents a qualification that has not been awarded. The certificate template, design, seal, and layout remain the copyright of AISP and may not be reproduced for any other purpose. Suspected fraudulent credentials may be verified at amiosp.com/student-verifications.

Third-Party Material

Some material published by AISP is used under licence from third parties, or is reproduced under an applicable statutory exception. Where a third party owns material appearing on this website, that ownership is acknowledged where practicable and the third party retains all rights in it.

Regulatory and standards material referred to in our courses, including publications issued by the Occupational Safety and Health Administration and other regulatory bodies, remains the property of the issuing body. Reference to such material in our courses does not grant any right to reproduce it.

Requesting Permission

Requests to reproduce, republish, or otherwise use AISP content beyond the permitted uses above should be sent to info@amiosp.com. Please state the specific material concerned, the intended use, the audience, and the duration of the proposed use. Permission is granted only in writing, and any permission granted is limited to the use described in the request.

Reporting Infringement

If you believe your copyright has been infringed by material appearing on this website, or if you are aware of AISP material being used without authorisation, please contact us at info@amiosp.com with the following:

• Identification of the copyrighted work concerned

• The location of the material you believe to be infringing, including a URL where available

• Your contact details

• A statement of your good-faith belief that the use is not authorised by the rights holder or by law

• A statement that the information in your notice is accurate, and that you are the rights holder or authorised to act on their behalf

We investigate all reports and, where a report is substantiated, will remove or restrict access to the material concerned. AISP reserves the right to pursue all remedies available in law against unauthorised use of its content, including injunctive relief and recovery of damages.

Related Policies

This notice concerns copyright in published content. For our wider position on trademarks, patents, trade secrets, confidentiality, and the obligations of employees and contractors, please see our Intellectual Property policy.

Review

This notice is reviewed annually or as required to reflect changes in law and in our operations.

Contact Information

If you have any questions or concerns about this Copyright Notice, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Intellectual Property

At American Institute of Safety Professionals LLC, we are committed to protecting our intellectual property and respecting the intellectual property rights of others. This Intellectual Property Policy outlines the guidelines for the use, protection, and enforcement of AISP’s intellectual property assets, as well as the responsibilities of employees, contractors, clients, and third parties concerning intellectual property created or used within the scope of our operations.

Purpose

The purpose of this Intellectual Property Policy is to:

• Protect AISP’s intellectual property assets, including copyrights, trademarks, patents, trade secrets, and other proprietary information.

• Ensure compliance with intellectual property laws and regulations.

• Define the rights and responsibilities of employees, contractors, clients, and third parties in relation to intellectual property developed, used, or accessed through AISP.

• Outline procedures for identifying, managing, and enforcing AISP’s intellectual property rights.

• Ensure that AISP respects the intellectual property rights of others.

Scope

This policy applies to:

• All employees, contractors, partners, and stakeholders involved in the creation, use, or dissemination of AISP’s intellectual property.

• All intellectual property owned, developed, or licensed by AISP, including but not limited to written content, training materials, logos, software, trademarks, patents, domain names, designs, and multimedia content.

• The use of third-party intellectual property by AISP employees, contractors, and other stakeholders.

Ownership of Intellectual Property

AISP retains exclusive ownership of all intellectual property created or developed by its employees, contractors, or affiliates during the course of employment or engagement with AISP. This includes but is not limited to:

• Course materials, certification programs, and training resources.

• Software, databases, and technological tools.

• Written content, articles, research, and reports.

• Designs, graphics, logos, and multimedia content.

• Patents, inventions, and innovations developed in the scope of employment or contractual agreements.

Employee and Contractor Responsibilities

All employees and contractors are required to:

• Assign any intellectual property rights created during the course of their employment or contractual relationship to AISP.

• Refrain from using AISP’s intellectual property for personal or commercial purposes without prior written permission.

• Protect AISP’s intellectual property from unauthorized access, disclosure, or use by third parties.

• Report any misuse, infringement, or unauthorized use of AISP’s intellectual property to management immediately.

AISP may enter into licensing agreements with third parties to use their intellectual property, such as software, logos, or content, within the scope of its operations. AISP is committed to complying with the terms of such agreements and expects employees, contractors, and clients to do the same.

Copyrights

AISP owns the copyright to all original content, materials, and resources created by or on behalf of the company. This includes, but is not limited to, training programs, online courses, articles, reports, software, videos, and other materials. No employee, contractor, client, or third party may copy, distribute, reproduce, or otherwise use AISP’s copyrighted materials without prior written consent. AISP reserves the right to take legal action against individuals or organizations that infringe on its copyright.

In some cases, copyrighted materials may be used under the principle of fair use, which allows limited use for purposes such as commentary, criticism, news reporting, education, or research. Any such use must comply with copyright law and must not harm the rights of the copyright holder.

Trademarks

AISP owns and protects its trademarks, logos, and branding elements, which are key identifiers of its products and services. These trademarks are registered and protected by trademark laws. No one may use AISP’s trademarks, logos, or branding materials without prior written authorization. Any unauthorized use of AISP’s trademarks may result in legal action.

When granted permission to use AISP’s trademarks, such as in co-branded partnerships, the user must follow AISP’s trademark usage guidelines, ensuring that the trademarks are represented accurately and consistently.

Patents and Innovations

AISP encourages innovation and actively seeks to patent any new processes, technologies, or products developed as part of its operations. All inventions, processes, designs, or methods developed by employees or contractors during the course of their work at AISP are the exclusive property of AISP. Employees and contractors must disclose any inventions or innovations created during their engagement with AISP. AISP will determine whether to pursue patent protection for any inventions or innovations and will take appropriate action to file for patents as necessary.

Trade Secrets and Confidential Information

AISP’s trade secrets, proprietary information, and confidential data, including client lists, business strategies, and technical know-how, are critical to our competitive advantage. Employees and contractors must maintain the confidentiality of AISP’s trade secrets and proprietary information both during and after their employment or engagement. Unauthorized disclosure or use of AISP’s trade secrets is strictly prohibited and may result in legal action. AISP will take appropriate legal measures to protect its trade secrets from unauthorized use or disclosure.

All employees, contractors, and partners must sign confidentiality or non-disclosure agreements as part of their engagement with AISP. These agreements outline the legal obligations to protect AISP’s confidential information and intellectual property.

Respecting the Intellectual Property Rights of Others

AISP is committed to respecting the intellectual property rights of third parties. Employees, contractors, and stakeholders are expected to:

• Obtain proper authorization before using third-party intellectual property, including software, media, and content.

• Avoid infringing on the copyrights, trademarks, patents, or other intellectual property rights of third parties.

• Refrain from using pirated or unauthorized copies of third-party materials.

• Report any known violations of third-party intellectual property rights immediately to management.

Reporting and Enforcement

If you believe that AISP’s intellectual property rights have been violated, or if you are aware of any unauthorized use of AISP’s intellectual property, you must report the infringement to management immediately. AISP will investigate all reports of intellectual property infringement and take appropriate legal action where necessary.

Employees, contractors, or third parties found to have violated this policy may face disciplinary action, including termination of employment or contract, and legal action. AISP reserves the right to pursue all available legal remedies in cases of intellectual property infringement.

Policy Review

This Intellectual Property Policy will be reviewed annually or as necessary to ensure it reflects changes in intellectual property law and AISP’s operational needs. Any updates or amendments to the policy will be communicated to all employees, contractors, and relevant stakeholders.

Contact Information

If you have any questions or concerns about this Intellectual Property Policy, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA

Certification Terms and Conditions

1. Scope of Services

We provide professional online training programs, certification courses, and educational materials (Courses). All course instruction, learning materials, and assessments are delivered digitally through our online learning platform.

Certification credentials are available in two formats, selected by the learner at the time of purchase:

• Soft Copy (PDF) — a digital certificate, wallet card, and transcript issued electronically. No physical delivery applies.

• Hard Bound Copy + Soft Copy (PDF) — the digital credentials above, together with a printed hard bound certificate dispatched to the learner’s nominated delivery address.

Where the Hard Bound Copy format is purchased, the terms set out in Section 7 (Delivery of Physical Credentials) apply in addition to these Terms.

2. Eligibility and Enrollment

By enrolling in any course, you confirm that:

• You are at least 18 years of age, or have legal permission to enroll.

• All information provided during registration is accurate.

• Course access is intended solely for the registered participant.

• Account sharing, resale, or unauthorized distribution of course materials is strictly prohibited.

3. Certification Award

Certificates are issued only after:

• Successful completion of all required modules.

• Passing required assessments, where applicable.

• Compliance with academic integrity requirements.

Digital certificates, wallet cards, and transcripts are issued electronically to all learners upon successful completion.

A printed hard bound certificate is dispatched only where the learner has purchased the Hard Bound Copy format and the applicable courier charge has been paid in full. Learners who purchased the Soft Copy (PDF) format receive digital credentials only.

4. Intellectual Property

All course content, including videos, texts, assessments, logos, certificates, and digital materials, is the intellectual property of the American Institute of Safety Professionals and may not be copied, reproduced, or distributed without written permission.

5. Access and Availability

• Course access is granted electronically after successful payment.

• We reserve the right to update, modify, or improve course content to maintain academic and regulatory accuracy.

6. Limitation of Liability

Completion of any course or certification does not guarantee employment, promotion, regulatory approval, or professional licensing. The institute is not responsible for third-party decisions based on certification use.

7. Delivery of Physical Credentials

7.1 Applicability. This section applies only where the learner has purchased the Hard Bound Copy format. Learners purchasing the Soft Copy (PDF) format receive digital credentials only, and no part of this section applies to them.

7.2 Courier Charges. The purchase price of the Hard Bound Copy format covers the certification and the production of the printed credential. Courier and delivery charges are additional and are not included in the course price. The applicable charge is calculated according to the destination and is confirmed to the learner before dispatch. No physical credential is dispatched until the courier charge has been paid in full.

7.3 Dispatch Timeline. Printed credentials are produced and dispatched once the learner has successfully completed the course, the certificate has been issued, and the courier charge has been settled. Production and dispatch are typically completed within 10 to 15 business days of that point. Transit time thereafter depends on the destination and the courier service selected.

7.4 Delivery Address. The learner is responsible for providing a complete and accurate delivery address. We are not liable for non-delivery, delay, or loss resulting from an incorrect, incomplete, or outdated address supplied by the learner. Where a consignment is returned to us as undeliverable for that reason, re-dispatch is available at the learner’s cost.

7.5 Customs, Duties and Taxes. For international deliveries, any customs duties, import taxes, clearance fees, or similar charges levied by the destination country are the responsibility of the recipient. These charges are not included in the course price or the courier charge and are not refundable by us.

7.6 Loss or Damage in Transit. Where a consignment is confirmed by the courier as lost in transit, or is received damaged and reported to us with photographic evidence within 7 days of delivery, we will arrange a replacement at no cost to the learner. Claims raised outside this period may be fulfilled at our discretion and at the learner’s cost.

7.7 Tracking. A tracking reference is provided by email at the point of dispatch where the selected courier service supports it.

7.8 Digital Credentials Unaffected. Digital credentials are issued and remain accessible in the student dashboard regardless of the status of any physical dispatch. A delay in physical delivery does not affect the validity of the certification or its verification at amiosp.com/student-verifications.

Contact Information

If you have any questions or concerns about these Certification Terms and Conditions, please contact us at the following details:

American Institute of Safety Professionals LLC

E: info@amiosp.com

C: +1 689 286 3561

O: 265 Hackensack St, Wood Ridge, New Jersey 07075, USA